Getting Started

1. Launching VZAccess Manager

shortcut

•	Double click the icon on your desktop, or

•	Open the Windows Start menu, select “Programs” and “VZAccess Manager”

2. The VZAccess Manager Setup Wizard

The first time you launch VZAccess Manager, you will see the VZAccess Manager Setup Wizard:

wizard1_100

Stepping through this wizard is critical to properly setting up your WWAN or Wi-Fi device. Please follow the on-screen instructions, or, for step-by-step guidance, refer here.

3. The Networks View

When the Setup Wizard is complete, VZAccess Manager displays the "Networks" view. This view lists all currently available network connections and indicates their respective signal strengths:

VZGlobal users may also see the following version of the main panel:

VZGlobal

The status bar along the bottom of the window displays your current connection state and the elapsed time of any connection. Additional information is available in "The Status Bar" topic.

4. Connecting For the First Time

To connect to Verizon Wireless for the first time:

•	Select “National Access–BroadbandAccess.”

•	Click the “Connect” button.

•	If your device has not yet been activated, you will be directed to a Verizon Wireless website to set up an account. (To later purchase additional access, click the “Get Access” button.)

•	Important: Once your account is set up on the Verizon Wireless website, please click the “Disconnect” button to ensure your account is set up properly.

•	If you wish to begin using the service, click “Connect” again (or simply double-click the network name).

5. Disconnecting

To disconnect, either click the “Disconnect” button, or double-click the network name again.

Other Notes

If your expected connection does not appear: Select "Refresh Networks" from the "Options" menu. This will cause VZAccess Manager to look for your wireless device(s) and verify network availability.

Changing Wireless Devices: If you change wireless devices, you will need to run the Setup Wizard again. To do this make sure that your phone and cable are connected, then select "Run Wizard" from the "Options" menu.

Wi-Fi networks:

•	If you have any Wi-Fi networks you manually added because they do not broadcast their SSID, they will always be displayed, and you will have to refer to the signal strength displayed to know when you are in range. See the section "Wi-Fi Specific Settings" for additional details.

•	Note that with certain Wi-Fi adapters, the signal strength for Wi-Fi networks is not accurate until you connect to the network.

NationalAccess and BroadbandAccess Connections:

•	The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service.

•	If you are using a BroadbandAccess capable device, a BroadbandAccess connection will be created.

•	This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available.

The VZGlobal Service:

•	VZGlobal will only be listed as an available connection if (a) you used the wizard to setup your WWAN device, (b) you are using a VZGlobal-capable device, and (c) a VZGlobal signal is available in your area.

For further troubleshooting tips, please refer to Troubleshooting.